Contact RESOLVE and speak to our Office Manager by phone (585-425-1580) or email (


All information is kept private and confidential.


If your situation is a match for our services then we offer a phone screen within the next 24 hours with one of our trauma therapists

15-30 minute phone call

15 - 30 minute phone screen to determine if our Survivor Transition Program (STP) is a good fit.

1 hour appointment

1 hour intake appointment with a trauma therapist offered within 48 hours of reaching out

Therapy Sessions

STP is administered by clinically trained therapists for 10 to 15 sessions. 


After completing STP, former clients who are struggling can call and schedule a “booster” session with one of our therapists.

We can help. 

Coming to terms with abuse and violence is hard. We get it.


We also know that as broken as you may feel right now, there is reason for hope. You are stronger than you think... and within you is everything you (and your children) need to heal and thrive in a life defined on your terms.

What you can expect.

When you call RESOLVE, you will find a partner and ally who will listen to your concerns and support you. Our therapists know that the path forward is different for every abuse survivor - whether male, female, or nonbinary - and that you are the expert in your life. Our role is to support you as you embark on this journey of healing and discovery.

RESOLVE's Survivor Transition program allows you to chart your course forward. More than crisis intervention, we facilitate healing and encourage each survivor to reclaim their wholeness then step forward as an empowered version of themselves to thrive in new life.

RESOLVE serves people from Monroe, Ontario, Wayne, and Livingston counties from our secure location in eastern Monroe County. If transportation is a limitation, please ask us about options.

  • No referral required

  • Non-residential

  • Transitional services

  • Suburban location

  • Secure & handicapped accessible

  • Individual counseling

  • Support groups

  • Empowerment workshops

  • Financial & Career counseling


RESOLVE does not provide crisis intervention services, housing or emergency shelter. If you are in eminent danger please call 911 or contact Willow Domestic Violence Center.

"RESOLVE accepted me at my lowest point... with no resources or ability to pay. They have restored my hope. They've allowed me to be myself, tell the truth about my pain and get support and education on the important steps I need to take."

"RESOLVE gave me hope when I didn't think I had any left. The peace I feel now, physically and emotionally, is something I never thought I'd get back."

"Services at RESOLVE are done with dignity."

Call today
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RESOLVE of Greater Rochester, Inc. 

PO Box 21, Fairport, NY 14450  |  585.425.1580    

Hours: Mon - Wed -  Fri, 8:30AM - 5PM, Tue - Thur, 8:30AM - 7:00PM

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© 2020 RESOLVE of Greater Rochester, Inc.