Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or
adjustments to our counseling procedures become available.

Updated Friday, April 10th- 11:00am

RESOLVE is dedicated to the safety, health, and well-being of our clients and staff during these challenging times. We understand that with social distancing and people staying at home, survivors of domestic violence are at a greater risk of harm and in critical need of our services. Please rest assured that we are open, and will remain open.


As we maneuver the impact of COVID-19, we are conducting tele-therapy sessions by phone (Voice and FaceTime) and video conference options like Zoom and Doxy. In addition, our therapists are using Google Voice to text messages with clients as needed.

We understand that our current options may not be accessible for everyone and are unwavering in our commitment to develop innovative solutions to break the cycle of domestic violence during this pandemic.


Please don't hesitate to call us at 585-425-1580 or email us at info@resolve-roc.org to inquire about accessing our services in the way that works best for you.


Hours of operation:

Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm

RESOLVE of Greater Rochester, Inc. 

PO Box 21, Fairport, NY 14450  |  585.425.1580    

Hours: Mon - Wed -  Fri, 8:30AM - 5PM, Tue - Thur, 8:30AM - 7:00PM

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© 2020 RESOLVE of Greater Rochester, Inc.