Our Response to Coronavirus (COVID-19)

We will continue to update this post as new information and/or
adjustments to our counseling procedures become available.

Updated Friday, July 31st - 2:00pm

RESOLVE has been providing services virtually since the onset of the Coronavirus. Since late June we are back to offering in-person sessions following New York State mandated guidelines. 


Our therapy sessions are being held in our conference room to ensure privacy, social distancing and healthy ventilation. Strict sanitation routines are being followed between appointments. Prior to in-office visits, clients are required to complete a COVID-19 questionnaire. 


For those that are not ready to come into the office, we continue our tele-therapy by video conferencing via Zoom or Doxy, or by telephone. 

Rest assured, we are fully staffed and ready to help in whatever means is most comfortable for you…in the office, telephone, or tele-therapy.  Together we are here to help empower you to break the cycle of domestic and intimate partner violence. 


Need help? Call 585-425-1580 or email info@resolve-roc.org. 

Hours of operation:

Monday • Wednesday • Friday: 8:30am to 5:00pm
Tuesday • Thursday: 8:30am to 7:00pm

RESOLVE of Greater Rochester, Inc. 

PO Box 21, Fairport, NY 14450  |  585.425.1580    

Hours: Mon - Wed -  Fri, 8:30AM - 5PM, Tue - Thur, 8:30AM - 7:00PM

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© 2020 RESOLVE of Greater Rochester, Inc.